We pride ourselves on the quality of our goods and services. Our customers are our lifeblood, and we welcome any feedback which will help us to improve our service. Here's what our customers say about us.
Initially we were very sceptical about buying such an expensive item over the internet but Paul made us feel at ease and allowed us to progress at our
pace (all be it quite slowly compared to most customers I imagine). At no time did we feel pressured and as such we were often phoning and asking,
what must have seemed like trivial things but each and every time we got a friendly and helpful response. I can honestly say I have not dealt with
any other internet supplier who was willing to spend so much time and effort with me. I absolutely love my new Schuller kitchen and would recommend
Simmer & Soak wholeheartedly. (Kent)
Mr & Mrs Braker
The question is why did we choose Simmer and Soak As you do, we spent quite a lot of time looking at kitchens, having designers come
out to measure and come up with plans etc. But we must say that Paul Cameron of Simmer and Soak was the only one to instil us with a lot of confidence.
He gave us new ideas and nothing was too much trouble, in fact he came up with three different plans for us to choose from. Having chosen to go with
one of his plans, dates were agreed which were kept to and we must say that the kitchen fitter, Lee, also instilled us with confidence. He was a very
pleasant guy and his workmanship was 100%. He never left us without the utilities and bent over backwards to accommodate us. Paul made frequent visits
during the installation and when all was completer he came out to see if everything was to our satisfaction and again checked after a further two weeks
to see if all had settled down okay. We would recommend without fail Simmer and Soak to anyone looking to have a kitchen installed. “ VALUE for
MONEY” Marian and Patrick Braker (Gateshead).
Mr & Mrs Bukcle
We were recommended to use Simmer & Soak by our daughter and the service from start to finish was fantastic. From dealing with Paul and Claire at the
showroom to the fitters on site we were kept up to date on progress, and even when some unexpected eventualities were uncovered Paul arranged the additional
work within a day so the job kept moving. We were so impressed with how personable each and every team member was and how tidy the fitters were when
in our home. We are just as over the moon with our new en-suite as my daughter was with her Kitchen 4 years ago. Many Thanks to all the team.
Mr & Mrs Collard
Thank you for all your assistance with the design of our new German kitchen, we absolutely love it. You were so friendly and helpful from the first time
we visited your showroom and you designed our kitchen to incorporate everything we required. We love the colour and have not seen it anywhere else.
We would be happy to recommend Simmer and Soak to any prospective buyers as your service has been excellent from day one and you gave us our German
kitchen for less than we had been quoted locally for an English one. We wish you all the best in the future and we will be sure to tell all our family
and friends where we got our kitchen from. Thanks again (Newcastle),
Mr & Mrs Ealing - Nottinghamshire
Just a quick note to thank you for all your time and patience with regards to the planning of our kitchen. We found Paul to be very helpful in making suggestions
whilst still ensuring we got the look we wanted. First class service from start to finish, we would happily recomend them and their range of Schuller
kitchens. Thanks again
Mr & Mrs Foster
From the moment we first contacted Simmer and Soak we knew we were dealing with a company who knew their product. Paul spent time giving us options for
our space and ideas on how to improve both the look and practicality of our design. We would happily recommend both the service and product offered
by Simmer & Soak.Mr & Mrs Foster (Bristol)
Mr & Mrs Hebden
We both wanted to thank you for your advice and helpfulness in designing our new bathroom. When embarking on any important change in your home environment
it is vital that you have trust in the company and workforce that will be doing the work. When choosing Simmer and Soak we did the right
thing and had every confidence that the work would be carried out to a high standard. Michael and Alan were brilliant workers and kept any mess to
the minimum. They were easy to get along with and kept us informed every step of the way during the work. We would have no hesitation in
recommending Simmer and Soak.
I’ve been meaning to let you know for ages how MUCH I love my kitchen. Believe it or not, especially the worktops!! Every time I walk in I just love
it all and there is nothing I would change about it. I know it was not you easiest job, and I probably took longer than average to make
decisions and choices, so I just thought I should tell you how much it is appreciated it.
Nick, Clare & Isla
We just want to say a huge thank you for all of your help and hard work on our new kitchen. You were always at the end of the phone answering any
questions and sorting everything out- Great service! Our new kitchen is beautiful and functional, we love it and we’re going to have lots
of happy days cooking up a storm! Thanks very much, Nick, Clare and Isla (Gosforth)
We found the Schuller kitchen we wanted and when we stumbled across Simmer & Soak online we were astonished at just how much we could save by using
Simmer & Soak. We purchased the kitchen and have to say Paul's input was vital, we made changes to our layout based on his comments that no one
else in any of the showrooms had mentioned. We were so lucky to have found them online and would not hesitate in urging others to use them. Many Thanks
for our stunning looking kitchen (Essex)
Mr & Mrs Weeks
We must have visited 10 showrooms locally and none of them matched the friendly feel we got from Simmer & Soak. Although we bought a supply only kitchen
and were located 100 miles away we travelled to the showroom to finalise the order and we were not disappointed. The showroom although smaller than
some we had been to was finished to a very high standard and really showcased the Schuller product. Its evident after only a few minutes of speaking
to Paul just how well he knows the Schuller product, and how enthusiastic he is about the product. Every aspect from design, supply and installation
was made easy for us. Our fitter called the office a couple of times with questions which made the whole ting so easy for us. We love our Next 125
kitchen and anyone looking for Schuller should definitely speak to Paul and the team. (Yorkshire)
From the online kitchen planner to ideas on our layout we got so much help and support from Simmer & Soak. Everything arrived as expected and on time.
Our fitter loved the product and said it was like a big Lego kit to assemble. We are very happy with our Schuller Uni Matt kitchen. Thanks Guys (Guilford)
Gary & Louise
We were very indecisive and didn't really know what we wanted, Paul helped us narrow down our trail of thought which led us to the Schuller Casa door style.
We were so grateful for your help, guidance and expertise as I'm not sure we would be any further forward without it. We found Simmer and Soak very
competitive on their Schuller range as compared to our local showroom. You really are true professionals who made it easy for us, thanks Gary &